Payment

Payment for stays and spa treatments

To pay for the booked stay, we require a 100% deposit for the ordered services. Please pay the deposit no later than 30 days before the start of your stay.
Did you book a stay less than 30 days before arrival? In this case, please pay the price at the same time as confirming the order.
Please pay for the ordered procedures in full on the day of receipt of the schedule of procedures, before completing the first one.

Please make the payment:
bank transfer
cash
voucher
accepted payment card (Master Card, Maestro, Visa)
gift voucher of Spa Centre Teplice

Cancel fees
Cancellation fees are charged for each one registered client from the total price of the ordered services in the following amount:
up to 30 days before using the first service: 500 CZK / 1 person
29–21 days before using the first service: 10% of the set price / 1 person, but at least CZK 500
20–14 days before using the first service: 30% of the set price / 1 person, but at least CZK 500
13–7 days before using the first service: 50% of the set price / 1 person, but at least CZK 500
6–3 days before the first service: 75% of the set price / 1 person, but at least CZK 500
2 or less days before the first service or without prior cancellation: 100% of the set price / 1 person, but at least 500 CZK
As a rule, cancellation fees will not be charged if the following circumstances prevented the client from participating in the stay: sudden illness or injury evidenced by a medical certificate, natural disaster, death of a family member (parents, husband, wife, child). In the event of cancellation of the stay, the client pays the bank fees associated with the return of the remaining funds to his account.